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Features

Everything your business runs on, in one place.

No separate apps for sales, quotes, and stock. One login, one system, built around how a sale actually moves, from first contact to final report.

Core

Sales & Point of Sale

Ring up a sale in seconds, a real cash register with daily open/close and till reconciliation, whether you're selling products, services, or both over the counter.

  • Daily register open/close with till reconciliation
  • Barcode-ready product lookup
  • Take Cash, M-Pesa, card, Stripe, PayPal, or Bank Transfer, right at the counter
  • Add your own payment methods (Venmo, Zelle, Interac e-Transfer, MTN MoMo and more) so the till matches how customers pay in your country, and delete them any time
  • Print the receipt as soon as a sale completes, straight from your browser's print dialog
  • Receipts and sales history, searchable by date or product

Swipe to explore, tap to zoom

RetailMatrix New Sale screen mid-sale: item search, four items in the cart, a New Customer button, customer picker, tax and discount fields and the totals panel
Billing

Quotations & Invoicing

Send a client a quote before work begins. Once they approve, one click turns it into an invoice, no re-entering line items, no separate paper trail.

  • Quotes convert directly into invoices
  • Tax handling and itemized line items
  • Email or WhatsApp straight from the invoice
  • Full payment and outstanding-balance tracking per client

Swipe to explore, tap to zoom

RetailMatrix Quotations list showing draft, sent and accepted quotes with client names and totals
Quotations
RetailMatrix Invoices list showing paid, unpaid and partially paid invoices with client names, totals and balances
Invoices
Core

Customers & CRM

Every customer's history, tiers, loyalty points, and communication log in one place, so you know who your best customers are and what they've bought before.

  • Customer tiers and lifetime value, at a glance
  • Full communication log, per customer
  • Combined sales and invoice history in one view
  • ID number, gender, and active/inactive status on every record
  • Sell on credit and the balance owed shows right on their receipt
  • Searchable by name, phone, or email

Swipe to explore, tap to zoom

RetailMatrix Customers list with tier badges, loyalty points and running balance for each customer
Stock

Inventory & Stock

Know what's actually on the shelf before you promise a client something's in stock. Stock updates automatically as you sell, not tracked separately after the fact.

  • Low-stock alerts before you run out mid-sale
  • Expiry alerts for products nearing their expiration date
  • A "not enough stock" warning when a sale would take more than you have on hand
  • Product returns, looked up from the original sale, with stock and refund amount tracked automatically
  • Supplier purchase orders, with partial-receipt tracking
  • Stock adjustment history, every change, accounted for
  • Shelf or storage location on every item, so staff know exactly where to look

Swipe to explore, tap to zoom

RetailMatrix Products screen with category sidebar, low-stock warning and a product table with photos, cost, selling price, barcode and SKU
Team

Staff Accounts & Permissions

Give each staff member their own login, with granular permissions that match their role, exactly what they can see and do, nothing more.

  • Per-user, granular permissions
  • Staff workload and activity tracking
  • Admin accounts always have full access, regardless of what's granted elsewhere

Swipe to explore, tap to zoom

RetailMatrix Staff list showing each staff member, status and number of sales processed, with Edit and Permissions buttons
Staff accounts
RetailMatrix per-staff permissions screen with switches for what each person can see and do
Granular permissions
Pro plan

Online Store Sync

Sell products both at the counter and online? Connect WooCommerce or Shopify and stock stays accurate on both, sell one in the shop, it updates online automatically, and the same the other way around.

  • Two-way stock sync, matched by SKU
  • Online orders come in as real sales here too
  • Works with WooCommerce or Shopify

Swipe to explore, tap to zoom

RetailMatrix WooCommerce and Shopify Store Sync settings with connection fields for each platform
Basic plan

Payments & Marketing, Connected For Real

M-Pesa STK Push, Stripe, and PayPal, connect each one once in Settings and it's available everywhere a sale happens, at the till or on an invoice. Sync your customer list to Mailchimp right alongside them.

  • Money goes straight to your own M-Pesa, Stripe, or PayPal account, RetailMatrix never touches it
  • A real connection test runs before anything's marked connected, not just a saved-and-hoped-for credential
  • Sync your customer list to Mailchimp for campaigns and follow-ups
  • Credentials encrypted at rest

Swipe to explore, tap to zoom

RetailMatrix Settings Integrations, Payment Gateways tab, showing Stripe, PayPal, Square and M-Pesa
Payment gateways
RetailMatrix Settings Integrations, Marketing tab, showing Mailchimp and WhatsApp Business
Marketing
Self-Service

Billing You Control Yourself

See your plan, your trial countdown, and every invoice and receipt, all in Settings, no waiting on support. Upgrade or downgrade instantly, and see exactly what each plan unlocks before you switch.

  • Upgrade or downgrade plans instantly, on your own
  • Full invoice and payment history, downloadable anytime
  • See exactly which features your current plan includes

Swipe to explore, tap to zoom

RetailMatrix Billing screen with the current plan, plan comparison, what is included and invoice and payment history
Reporting

See real profit, not just revenue.

Revenue minus the actual cost of what you sold, not a guess. Know which sales are actually paying off, broken down by payment method and trend over time.

Swipe to explore, tap to zoom

RetailMatrix Reports page with revenue and payment totals, sales-by-payment-method chart and sales trend chart
Sales reports
RetailMatrix profit report showing revenue minus the real cost of goods sold
Profit report
A closer look

More of the real screens.

Every image on this page is the live app running on a demo shop, not a mock-up. Click any screenshot to see it full size.

And everything else

The rest of what's built in.

Reports & Profit Calculator

Real profit and loss, revenue minus actual cost of goods sold, not a guess, plus a full expense breakdown by category.

Pro plan

Customer Map

See where your clients actually are, plotted on a real map, useful for deliveries and service calls.

Pro plan

Service Jobs & Calendar

Not every job happens at the counter. Schedule and track appointments and on-site jobs with a real calendar view.

Pro plan

Customizable Theme

Light or dark mode, and an accent color that matches your own business's branding, not a fixed, generic look.

Expense Tracking

Log rent, utilities, and other running costs alongside your sales, see the full financial picture, not just revenue.

Basic plan

WhatsApp & Email to Customers

Send quotations and invoices straight to a customer's WhatsApp or inbox, no printing required.

Suppliers & Purchase Orders

Order stock from your suppliers with real purchase orders, including partial-receipt tracking when a shipment arrives incomplete.

Basic plan

Team Activity Tracking

See exactly who did what, and when, every staff member's workload and activity, visible at a glance.

Basic plan

Employee Records

HR-style records per staff member, hire date, job title, pay rate, employment status, emergency contact.

Pro plan

Barcode & Document Branding

Customizable barcode stickers for products, plus your business's name, logo, and contact details on every printed invoice, quotation, and receipt.

Database Backup & Restore

Download a full backup of your business's data any time, and restore from one if you ever need to, your data stays yours.

WooCommerce & Shopify Sync

Two-way stock sync with your online store, covered in more detail above.

Pro plan

Customer Payments

M-Pesa STK Push, Stripe, PayPal, or Bank Transfer, right at the till or on an invoice, plus any payment methods you add yourself. Money goes directly to your own account, never through us.

Basic plan

Keyboard Shortcuts for the Till

Jump straight to item search, customer search, a new sale, or record a sale as customer debt, all without touching the mouse.

Email & WhatsApp Marketing

Sync your client list to Mailchimp for campaigns, and send an invoice notification over WhatsApp Business when an invoice is created, with delivery status.

Basic plan

Product Returns

Look up the original sale, pick what's being returned, and stock goes back on the shelf automatically, refund amount and reason recorded against that sale.

Pro plan

Expiry Alerts

Set expiration dates on the products that need them, and get warned on the dashboard before stock actually expires on the shelf.

Pro plan

See it running your business, not a demo shop.

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