We built this because we needed it ourselves.
RetailMatrix didn't start as a SaaS idea. It started as a problem inside one small business.
Like most small businesses in Kenya, it ran on a mix of a notebook for sales, WhatsApp for client updates, and a spreadsheet for stock, the same setup almost every small business still uses today.
That worked, until it didn't. Sales went unrecorded. Stock ran out with no warning. There was no way to tell, at a glance, what was actually selling, or which clients kept coming back.
So we built the system we actually needed, one screen for sales, quotes, invoicing, clients, and stock, built around how a business really runs day to day. After running it for real, we opened it up to other businesses as RetailMatrix, and generalized it well beyond the one problem that started it, since the same daily chaos turned out to be universal across retail, wholesale, and service businesses alike.
RetailMatrix
- Founded2019
- Based inMombasa, Kenya
- Built forRetail, wholesale & service businesses
- Runs onRetailMatrix, daily
Young Kenyans can build their own opportunities.
RetailMatrix started at 21, with no outside funding, just a business, some tools, and a willingness to figure it out. It carries that same idea forward: build the thing you need, then make it available to others solving the same problem.
What guides how we build
Built on real use
Every feature exists because a real business needed it first, not because it looked good on a features list.
Priced for small business
Local currency pricing wherever you run your business, built around the realities of running a small or growing business, not a generic enterprise price tag.
Support that answers
Real replies from people who've run a business, not a ticket queue that disappears into silence.